Frequently Asked Questions About Our Reliable Freight Specialist
If you are in the market for a freight specialist, then Halcons Logistics Inc, a company dedicated to serving clients in Melrose Park, IL and the surrounding areas, is the one to choose. We’re happy you chose to visit our FAQ post, and we are going to take the opportunity to share answers to questions we receive and showcase a few reasons why people decide to choose our services over the competition.
Q. What are the types of freight?
A. Anything can be moved, ranging from cars, food, and general items, well, the list is endless.
Q. What transportation modes that can be utilized?
A. There are numerous methods that you can freight cargo. Our freight-moving services rely on the use of excellent vehicles capable of transporting a wide range of vehicles, items, or goods. For more details about our available transportation methods, contact us!
Q. What are the typical delivery time frames for different destinations and transportation methods?
A. That, we cannot answer definitely, as it would depend on how far the cargo is being transported. Some can be done in a day, while others need days to complete. This is something that we will surely go into further detail about in our first meeting.
Q. Are there real-time shipment tracking options?
A. Yes, our vehicles are equipped with GPS, so we know where they are at all times. So if you would like to know how far your shipment is to its final destination, just give us a call and we will tell you. Also, if there is a delay due to traffic, we will contact you immediately and give you an approximate time of the arrival of your shipment.
Q. What is the process for handling damaged goods or lost shipments?
A. If your goods go missing or arrive damaged, make sure to document everything. And, take photos and notes of any shortages and damages on your bill of lading. Then contact us immediately. You should note though, that this has never happened before. For your peace of mind, know that we are bonded and insured.
Q. How does freight work?
A. Freight shipping is the transportation used to ship goods. You need to first contact us and ask if we can deliver your shipment, where it is going, and if there is a deadline we need to meet. From there, we will provide you with a quote.
Q. Do you work with residential or commercial customers or both?
A. Yes, we work with both.
Q. How many years of experience do you have in the freight industry?
A. We established our quality freight delivery services in 2012, and have over twenty-six years of industry experience to call upon.
Q. What hours do you operate?
A. We are open Monday – Sunday, 6 AM to 8 PM.
Q. What payment methods do you accept?
A. You can pay for our freight services using cash, checks, Venmo, or Zelle.
If you feel more confident and decide to make an appointment with a professional freight specialist to discuss your requirements in detail, or if you have more questions that you would like to ask us that we did not cover in this article, please feel free to contact Halcons Logistics Inc. Call us today at this number (708) 325-6604 within our working hours. We’re happy to do business with clients based in or around the Melrose Park, IL area.